Privacy Policy

1. Introduction and company information

This Privacy Policy explains how Northbridge Mobile Solutions Ltd collects, uses, stores, shares, and protects personal data when operating its mobile business, including through its website, mobile services, customer support channels, and any related communications.

The data controller is Northbridge Mobile Solutions Ltd.

Registered address: Northbridge Mobile, 14 St Mary's Grove, Birmingham, B12 9RS, UK

Email: [email protected]

Phone: +44 121 784 9365

This Privacy Policy should be read together with any other notices we provide on specific occasions when we collect or process personal data. By using our services, you acknowledge that you have read this Privacy Policy.

2. Data collection and processing

Northbridge Mobile Solutions Ltd may collect and process the following categories of personal data, depending on your interaction with us:

We may collect personal data directly from you, automatically through your device or browser, and from third parties such as payment providers, delivery partners, analytics providers, or publicly available sources where lawful.

We may also process limited special category data only where strictly necessary and where a lawful basis exists under applicable law. We do not intentionally collect special category data unless you choose to provide it or it is required for a specific lawful purpose.

3. Purpose of data processing

Northbridge Mobile Solutions Ltd processes personal data for the following purposes:

4. Legal basis for processing

We process personal data only where we have a lawful basis to do so. Depending on the context, the legal bases relied upon by Northbridge Mobile Solutions Ltd may include:

Where we rely on consent, you may withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Data sharing and third parties

Northbridge Mobile Solutions Ltd may share personal data with trusted third parties where necessary and lawful, including:

We require third parties to process personal data securely and only in accordance with our instructions, applicable law, and appropriate confidentiality obligations.

6. Data transfer to third countries

Your personal data may be transferred to, stored in, or accessed from countries outside the United Kingdom, and where applicable outside the European Economic Area, if our service providers or partners operate internationally.

Where such transfers occur, Northbridge Mobile Solutions Ltd will take steps to ensure that appropriate safeguards are in place to protect your personal data, which may include:

We will only transfer personal data where permitted by law and where adequate protection can be ensured.

7. Storage duration

Northbridge Mobile Solutions Ltd retains personal data only for as long as necessary for the purposes for which it was collected, including for the satisfaction of legal, accounting, tax, reporting, and dispute-resolution requirements.

The retention period depends on the type of data and the purpose for which it is processed. When deciding how long to keep data, we consider:

When personal data is no longer required, we will securely delete, anonymise, or otherwise irreversibly de-identify it where appropriate.

8. User rights

Subject to applicable law, you may have the following rights in relation to your personal data:

These rights are not absolute and may be subject to legal exceptions. We may need to verify your identity before responding to your request.

9. Withdrawal of consent

Where we rely on your consent to process personal data, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before the withdrawal.

You can withdraw consent by contacting Northbridge Mobile Solutions Ltd using the details set out below or by using any available unsubscribe or preference-management mechanism in our communications.

10. Right to complain

If you have concerns about how Northbridge Mobile Solutions Ltd handles your personal data, we encourage you to contact us first so that we can try to resolve the issue.

You also have the right to lodge a complaint with the relevant data protection supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO).

ICO website: https://ico.org.uk

11. Data security

Northbridge Mobile Solutions Ltd has implemented appropriate technical and organisational measures designed to protect personal data against accidental loss, unauthorised access, alteration, disclosure, or destruction.

These measures may include:

However, no method of transmission over the internet or method of electronic storage is completely secure. While we strive to protect your personal data, we cannot guarantee absolute security.

12. Contact information

If you have any questions about this Privacy Policy or our data practices, please contact:

Northbridge Mobile Solutions Ltd
Northbridge Mobile, 14 St Mary's Grove, Birmingham, B12 9RS, UK
Email: [email protected]
Phone: +44 121 784 9365

13. Changes to privacy policy

Northbridge Mobile Solutions Ltd may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. Any updated version will be posted on our website or otherwise made available to you as appropriate.

We encourage you to review this Privacy Policy periodically. The date of the latest revision may be included at the top or bottom of the policy where required.

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